HOW YOU CAN SELL YOUR LEGITIMATE ITEMS ON KONGA, FREE.

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  The online world of today had made so many things easy that you can interact with the world now without been physically present. the reason for this post is to show you how you can sell your product on konga mall for free.

  
  

  • What is Konga Mall? Is it different from the Konga I have always known?
    Konga mall is an online platform that allows retailers/merchants from all over Nigeria create shops and display their products online. Konga Mall allows retailers to have access to over "50 million" Nigerians online.
    
    
    
    
    
    How does Konga Mall work?
    Trading on Konga is very fast and simple. You can find out how easy by clicking the link http://www.konga.com/howtosell
    
    
    
    
    How do i register to sell on Konga Mall?
    All you need to do is fill an online form on http://www.konga.com/sell. After you complete the form, you will be required to verify your phone number and email address before your registration process can be completed
    
    

  • How does delivery of customer items work on Konga Mall?

  At the moment, all customer orders that come for Mall merchants are delivered with the support of our logistics partners. After a merchant receives an order via email, the merchant is supposed to package the ordered item and drop off at the nearest logistics drop-off point or Konga pickup centres.

  
  

  • Where are the locations of Konga Mall delivery partners?

  Kindly visit the link http://www.konga.com/sellerdropoff/ to see a detailed list of all our logistics partners.

  
  

  • What are the opening hours of Konga Mall logistics partners?

  All drop-off centers are open between 8am and 5pm on weekdays.

  
  

  • How much do I pay to the logistics company?

  You do not pay any money to any of our logistics partners. All you need to do is, go to a logistics location, identify yourself, show a copy of the delivery slip, hand over the well-packaged item, get your tracking number and that's it.

  
  

  • I cannot remember my password, what do I do?

  Go to your browser and logon to http://shq.konga.com/account/login. Under the password field, you will find “Forgot Password? Click here”. Kindly follow that link and the instructions afterwards.

  
  

  • How do I handle customer complaints?

  Although, customers place their orders through the Konga Mall platform, remember that they are still buying from your store. We advise that you offer the best customer service experience to customers as Konga will encourage customers to leave feedback on their shopping experience with Mall merchants by rating the transaction. In cases of a dispute between the customer and the seller, Konga will only step in when an amicable agreement cannot be reached between the seller and the customer on their own.

  
  

  • When will I be paid funds due to me?

  Konga makes payments out to Mall sellers for goods sold on the Konga website twice a month (every two weeks). This is typically the first week of a month and the middle of the month. Please note that these times may vary, and Konga will only payout funds for goods where delivery to the customer has been confirmed.

  
  

  • How can I keep track of my Item after shipment?

  All Mall items are currently shipped out to customers by logistic partner (for example: UPS), and can be tracked by visiting the logistic partner's website (for example:http://www.ups.com). Select the tracking tab at the top of the screen, select track by reference, then key the order number in the shipment reference box. A time log will pop up so you can follow the progress of the item till it is delivered to the customer.